How to set up IPTV on a Samsung or LG smart TV
To watch IPTV on a Samsung or LG smart TV, install an IPTV player app from the TV’s app store, note the MAC address the app shows, then load your TrivoStream playlist link for that MAC address on the app developer’s website. Restart the app to load the list.
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What you need before you start
You need a Samsung or LG smart TV connected to the internet, a player app from your TV’s app store, a phone or computer to use the player developer’s website, and your TrivoStream login. Samsung TVs also need a Samsung Account to install apps. The playlist (M3U) link from your email is the item you use here.
- A Samsung or LG smart TV with an internet connection (Ethernet or Wi-Fi).
- A Samsung Account on the TV, if it is a Samsung.
- A phone or computer for the player developer’s website.
- Your TrivoStream email with the playlist (M3U) link. It also lists the Server URL, Username and Password for players that sign in on the TV.
- A plan that matches how many screens will watch at the same time. See how many connections you need.
Step 1: Check which player apps your TV supports
Player apps depend on your TV’s brand, model year and software. Search your TV’s app store for a player: if it is listed for your TV, you can install it. If none is listed, use another device from our setup guides.
- Example: Smart IPTV states on its own website that its current version supports Samsung Tizen 6.5 and later (2022 and newer models) and LG webOS 3.0 and later, with older versions for older sets. Check the developer’s site for the current list.
- TrivoStream does not make, supply or endorse player apps. Their availability, features and prices are set by their developers.
Step 2: Install a player app
On both brands, open the TV’s app store, search for the player’s name and select Install. On Samsung TVs the store is the Apps menu on the home screen. On LG TVs it is the Apps menu, or LG Content Store on older models. Check the publisher name before you install.
| Step | Samsung | LG |
|---|---|---|
| Open the store | Press Home, then open Apps | Press Home, then open Apps. On older models (for example webOS 5.0, 2020) open LG Content Store |
| Search | Select the search icon at the top right | Select the search icon at the upper right, type the name, then select Search |
| Install | Select the app, then Install | Select the app, then Install |
| Open the app | Press Home and open it, or find it in Apps | Select Launch when the install finishes |
| Account | A Samsung Account is required to install apps | Sign in if the store asks you to |
Menu names and icon positions vary by model and year. If a step does not match your screen, check your TV’s manual.
Step 3: Find your TV’s MAC address
A MAC address is the unique network identifier of your TV. Player apps that use a MAC address usually show it on their start screen: write it down. If your app does not show it, find it in the TV settings. Wired and Wi-Fi connections have separate MAC addresses, so use the one that matches how your TV is connected.
| TV | Where to find the MAC address in the settings |
|---|---|
| Samsung | Settings, then Support, then About This TV. On some models the entry is called Contact Samsung. Scroll down to the MAC address. The wired and wireless addresses are listed separately. |
| LG, 2023 and later (webOS 23 and later) | Settings, All Settings, Support, TV Information |
| LG, 2021 and 2022 (webOS 6.0 and 22) | Settings, All Settings, General, Devices, TV Management, TV Information, then select your connection type |
| LG, 2020 (webOS 5.0) | Settings, All Settings, Support, TV Information |
| LG, 2019 (webOS 4.5) | Settings, All Settings, General, About This TV, TV Information |
Step 4: Load your playlist on the player’s website
Most MAC-based players load your playlist through the developer’s website. On a phone or computer, open the player developer’s own website, enter the TV’s MAC address, paste the playlist (M3U) link from your TrivoStream email, submit it, then restart the app on the TV. The channel list then loads from the link.
- Open the website published by the player’s developer. Use the address the developer gives you, not a link from an advertisement or an unexpected email.
- Enter the TV’s MAC address exactly as the app shows it.
- Paste the playlist (M3U) link from your TrivoStream email. Optional fields, for example for a program guide, can stay empty.
- Submit the form, then close and reopen the player app on the TV. Restart the TV if the list does not appear.
Some TV players charge a one-time activation fee for each TV. That fee is set by the app developer and paid to them, not to TrivoStream. Check the fee and terms on the developer’s own website before you pay.
Your playlist link works as your login. Only enter it on the developer’s website, and do not post it online.
If your player signs in on the TV
Some TV players let you sign in on the TV with Xtream Codes instead of using a MAC address. If yours does, choose Xtream Codes API and enter the Server URL, Username and Password exactly as they appear in your email, keeping http:// at the start of the URL. This needs no website.
Troubleshooting
Common setup problems are a mistyped login, an app that needs a restart, or more screens watching at once than the plan allows. Work through the table from the top: each row lists what you see and the first thing to check. If nothing helps, email support with the details listed in the last row.
| What you see | What to check |
|---|---|
| The player’s website says the MAC address is not found | Retype the MAC exactly as the app shows it, and make sure you have opened the app on the TV at least once. Smart IPTV’s own page lists these two causes. |
| The website or the app says the TV is not activated | The player needs activation on its developer’s website. See the activation note in Step 4. |
| The list is empty after you submit the link | Check that the whole link was pasted, wait a minute, close and reopen the app, then restart the TV. |
| The MAC address does not match | Your TV may be on Ethernet while you used the Wi-Fi address, or the reverse. Use the MAC address for the connection you are using. |
| The player is not in your TV’s app store | Not every player is available for every TV model and year. Search for another player, or use another device from our setup guides. |
| Buffering or freezing | Check your connection, and make sure you are not using more screens at once than your plan allows (Terms of Service, section 6). A wired connection or a strong Wi-Fi signal helps. |
| Your trial login stopped working | The free trial lasts 24 hours. See the plans and prices to continue. |
| Still stuck | Email support@trivostream.com with your order number, your TV brand and model year, the app name and a short description of what you see. |
Samsung and LG setup FAQ
Why does the player ask for my TV’s MAC address?
Many TV players link your playlist to the TV’s MAC address through the developer’s website. This lets you paste a long link on a phone or computer instead of typing it with the TV remote. After the link is saved for that MAC address, the app loads it when you restart.
Do I have to pay for the player app?
It depends on the developer. Some TV players charge a one-time activation fee for each TV, and some offer paid upgrades. That is the developer’s price, not a TrivoStream charge. Check the app’s own website for its current fee and terms.
Which player should I use on Samsung or LG?
Use a player that is available in your TV’s app store and supports an M3U playlist link or Xtream Codes. Smart IPTV is the example in this guide. Other players work in a similar way, so check each developer’s own website for the supported TV years and the setup steps.
Can I use the same login on my TV and my phone?
Yes, within your plan’s connection limit. A plan with 1 connection allows one screen at a time, 2 connections allow two screens together, and 3 connections allow three. See the plans and prices.
How do I get help?
Email support@trivostream.com with your order number, or use the live chat on the site.
Samsung and Tizen are trademarks of Samsung Electronics Co., Ltd. LG and webOS are trademarks of LG Electronics Inc. Smart IPTV and other player names belong to their respective owners. TrivoStream is not affiliated with Samsung, LG or Smart IPTV.