TrivoStream

Terms of Service

Effective date: November 15, 2026

These Terms of Service (“Terms”) govern your use of trivostream.com (the “Site”) and the TrivoStream television streaming subscription service (the “Service”), provided by TrivoStream (“we”, “us”). By creating an order or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to enter a binding contract. You are responsible for any use of your account. Members of your household may use it within your connection limit.

2. The Service

TrivoStream provides access to live television channels and on-demand video through an internet connection and a compatible device or app. The channel and title lineup can change over time because of licensing, availability or technical reasons. We do not guarantee that a specific channel or title will always be available.

You need your own internet connection, a compatible device and a compatible player app. Device setup guides are on the Site. Streaming quality depends on your connection and device.

3. Free trial

We offer one free 24-hour trial per customer, household and device. We may refuse or end a trial if we detect repeated or abusive requests. The trial ends automatically after 24 hours and does not convert into a paid subscription unless you place an order.

4. Plans, prices and payment

  • Plans are offered for 1, 3, 6 or 12 months with 1, 2 or 3 simultaneous connections. Current prices are shown on the Site in US dollars.
  • Prices include or exclude applicable taxes as shown at checkout.
  • Payment is taken at the time of order through our payment provider NOWPayments. We never receive your private keys or wallet credentials.
  • Subscriptions do not automatically renew. We may send a reminder before your subscription ends. A renewal is a new order at the price shown at that time.
  • Prices can change for future orders. A price change does not affect a subscription you have already paid for.

5. Delivery and activation

After payment is confirmed, we deliver your login details by email and/or on the order page, normally within minutes. Delivery can take longer if payment confirmation is delayed. Your subscription period starts when your credentials are delivered.

If you are a consumer in the EU, the UK or another jurisdiction with a statutory right to withdraw from distance contracts, you agree at checkout that we start supplying the digital service immediately and you acknowledge that, once supply has started, your statutory withdrawal right may be lost. This does not affect our refund policy in section 7.

6. Your account and connections

  • Your credentials are personal. Do not share, publish or resell them.
  • Each plan allows a maximum number of simultaneous connections. Use above that limit may cause buffering or suspension.
  • Keep your credentials secure and tell us immediately at support@trivostream.com if you think they have been compromised.

7. Refunds

You can request a refund within 7 days of purchase. See our Refund Policy for how it works.

8. Acceptable use

You must not:

  • resell, sublicense, rent or share the Service or your credentials;
  • record, copy, redistribute or re-stream content, or publicly perform it;
  • use the Service for commercial purposes or in public venues unless we agree in writing;
  • circumvent technical limits, connection limits or security measures;
  • use bots, scrapers or automated tools against the Site or the Service;
  • use the Service in breach of the law or of anyone’s rights.

We can suspend or end your access immediately if you breach this section. A refund is not due for a suspension caused by your breach.

9. Intellectual property

All content available through the Service belongs to its rights holders. These Terms give you a limited, personal, non-exclusive, non-transferable right to watch content for private, non-commercial use. TrivoStream names, logos and Site content belong to us or our licensors.

10. Reporting content

To report content that infringes your rights, or to report abuse, see Report Content.

11. Availability and support

We aim for a reliable service but do not promise uninterrupted or error-free streaming. We may carry out maintenance, and outages can happen. Support is available at support@trivostream.com and through the live chat on the Site.

12. Disclaimers and liability

To the maximum extent permitted by law:

  • the Service is provided “as is” and “as available” except for guarantees that the law does not allow us to exclude;
  • we are not liable for indirect or consequential loss, loss of profit or data, or for problems caused by your device, app, network or a third party;
  • our total liability to you for any claim relating to the Service is limited to the amount you paid for the subscription period in which the claim arose.

Nothing in these Terms limits liability that cannot be limited by law, including your mandatory consumer rights.

13. Suspension and ending

You can stop using the Service at any time. We can end or suspend your subscription for breach of these Terms, for abuse of payment disputes, or if we are legally required to.

14. Chargebacks

If you have an issue with a charge, please contact us first: we will work to resolve it. If you open a payment dispute without contacting us, we may suspend the related account while it is investigated.

15. Changes to these Terms

We may update these Terms. The updated version applies from the date shown on the Site. For changes that significantly reduce your rights, we will notify you by email where we can.

\g<1>16. Disputes

If you have a problem, please contact support@trivostream.com first so we can try to solve it. Nothing in these Terms limits the mandatory consumer rights you have under the law of your country of residence, including any right to bring a claim in the courts where you live.

17. Contact

TrivoStream, support@trivostream.com